An order management system (OMS) is an integrated digital system that streamlines businesses to handle customer orders from order creation through shipment fulfillment.
It integrates sales tracking across omnichannel sales touchpoints to offer seamless visibility into inventory details throughout the fulfillment journey.
An OMS assists retailers handle the full order workflow productively, from the point a consumer creates an order to its complete shipment and any return.
It enhances inventory management by generating up-to-date analytics on inventory amounts and order status, allowing firms to improve their fulfillment methods and increase client service.
An effective OMS order management system oms connects with other operational systems order management system like ecommerce platforms, inventory management systems, ERP software, and transportation carriers to drive a integrated order fulfillment process from start to order management system oms delivery.